Terms & Conditions

Cullects is an online store offering everyday essentials, lifestyle products, gadgets, accessories, and other carefully selected items. By using our website, you confirm that:

• You are at least 18 years old, or using the website under the supervision of a parent or legal guardian
• The information you provide is accurate and complete
• You will use our website only for lawful purposes

We reserve the right to update these terms at any time without prior notice.

We strive for accurate descriptions, specifications, images, and prices. However, product colours may vary by display, packaging may differ from images, and availability is subject to stock. We reserve the right to discontinue or modify any product without prior notice.

All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated. If an incorrect price is displayed, we reserve the right to cancel the order and issue a full refund if payment was already received.

After placing an order, you’ll receive a confirmation via email or SMS. Receiving a confirmation does not guarantee acceptance. We reserve the right to cancel any order, refuse service, limit quantities, or request additional verification. If your order is cancelled after payment, a full refund will be issued.

We accept the payment methods displayed at checkout. Orders are processed only after successful payment confirmation or verification. Cullects does not store your complete payment card information.

Delivery times are estimates only. Delays caused by couriers, weather, holidays, or circumstances beyond our control may occur. See our Shipping Policy for full details.

Returns and refunds are handled according to our Return & Refund Policy. By placing an order, you agree to its conditions.

Orders may be cancelled before dispatch. Once shipped, cancellation requests cannot be accepted — customers must follow the return procedure after delivery if eligible.

All content on Cullects — logos, product descriptions, images, graphics, website design, text, and icons — is the property of Cullects or its respective owners and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

You agree not to:

• Use the website for unlawful activities
• Attempt unauthorised access to our systems
• Upload malicious software or harmful content
• Interfere with the security or functionality of the website
• Use automated tools to scrape or copy content

Violation may result in termination of access.

Cullects shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our website or products. Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

Our website may contain links to third-party websites for your convenience. Cullects is not responsible for their content, policies, or practices. Users access them at their own risk.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

While we strive to keep information accurate and up to date, we do not guarantee that every description, specification, image, or price is free from errors. We reserve the right to correct inaccuracies without prior notice.

Cullects shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, floods, fires, government restrictions, strikes, power outages, internet failures, courier disruptions, and pandemics.

These Terms are governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the jurisdiction of the competent courts of Pakistan.

We reserve the right to modify these Terms at any time. Changes become effective immediately upon publication. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.