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Frequently asked questions
Shipping, payments, returns — the quick answers. Still stuck? Contact us.
Yes — we deliver nationwide, from Karachi and Lahore to smaller cities and remote areas. Delivery takes 2–5 business days in major cities and 4–7 days elsewhere.
Cash on Delivery (COD) nationwide, plus Visa, Mastercard, UnionPay and PayPak cards through secure, encrypted checkout. Pay online or when your order arrives — whatever suits you.
A small flat delivery charge applies on every order. COD is available across Pakistan.
Orders are processed within 24–48 hours and typically arrive in 2–5 business days in major cities. You’ll get a tracking link on WhatsApp and email once it ships.
You’re covered by a 7-day money-back guarantee. If an item arrives damaged or wrong, report it within 48 hours with a photo and we’ll replace it free.
Tap “Get 10% on WhatsApp” on our site, send us the ready-made message, and your code arrives instantly on WhatsApp.
We sample and test products ourselves before stocking them — if something disappoints, it’s dropped. And you’re covered by our 7-day guarantee either way.
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Yes — we deliver nationwide, from Karachi and Lahore to smaller cities and remote areas. Delivery takes 2–5 business days in major cities and 4–7 days elsewhere.
Cash on Delivery (COD) nationwide, plus Visa, Mastercard, UnionPay and PayPak cards through secure, encrypted checkout. Pay online or when your order arrives — whatever suits you.
A small flat delivery charge applies on every order. COD is available across Pakistan.
Orders are processed within 24–48 hours and typically arrive in 2–5 business days in major cities. You’ll get a tracking link on WhatsApp and email once it ships.
You’re covered by a 7-day money-back guarantee. If an item arrives damaged or wrong, report it within 48 hours with a photo and we’ll replace it free.
Tap “Get 10% on WhatsApp” on our site, send us the ready-made message, and your code arrives instantly on WhatsApp.
We sample and test products ourselves before stocking them — if something disappoints, it’s dropped. And you’re covered by our 7-day guarantee either way.