Privacy policy
Last updated: January 18, 2026
At Cullects, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from https://cullects.com (the “Site”). By using our website, you agree to the practices described in this policy
1. Information We Collect
We collect information to provide you with a smooth, secure, and reliable shopping experience.
1.1 Information You Provide to Us
When you interact with our Site, you may provide personal information such as:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Account login details
Messages or inquiries sent through our contact forms or email
We only collect information that is necessary to fulfill your orders or support your experience.
1.2 Information Collected Automatically
When you browse our Site, we may automatically collect certain information, including:
IP address
Browser type and device information
Pages visited and time spent on the Site
Referring URLs and interactions
This data helps us understand how visitors use our website and allows us to improve performance and usability.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and shopping cart
Improve website speed and functionality
Analyze traffic and user behavior
Deliver relevant promotions and advertisements
You can control or disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.
2. How We Use Your Information
Your information is used strictly to operate and improve our services. This includes:
Processing and fulfilling orders
Managing payments and deliveries
Providing customer support
Communicating order updates and service-related notices
Improving our products, website, and user experience
Sending promotional emails (only if you opt in)
Detecting fraud or unauthorized activity
We do not use your data for purposes unrelated to your shopping experience.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
We may share limited data only when necessary with:
Payment processors to securely complete transactions
Shipping and logistics partners to deliver your orders
Service providers that support website hosting, analytics, or customer service
Legal authorities, if required by law or to protect our rights
All partners are required to handle your data securely and only for authorized purposes.
4. Payment Information
All payments are processed through secure, trusted third-party payment gateways.
Cullects does not store or have access to your credit or debit card details.
5. Data Security
We take reasonable measures to protect your personal information, including:
Secure Socket Layer (SSL) encryption
Restricted access to sensitive data
Trusted third-party platforms with strong security standards
While no online system is 100% secure, we continuously work to safeguard your information.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data (where legally allowed)
Opt out of marketing emails at any time
Restrict or object to certain data processing
To exercise your rights, please contact us using the details below.
7. Third-Party Services and Links
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
8. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders and provide customer support
Meet legal, tax, or accounting obligations
Resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymized.
9. International Users
If you access Cullects from outside our operating region, your information may be transferred and processed in countries where our service providers are located. By using our Site, you consent to this transfer.
10. Children’s Privacy
Cullects does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, it will be deleted promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.
We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Email: info@cullects.com
Website: https://cullects.com
