Terms and Conditions Policy

Welcome to Cullects. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. General

Cullects is an online store offering a variety of everyday essentials, lifestyle products, gadgets, accessories, and other carefully selected items.

By using our website, you confirm that:

You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.

We reserve the right to update these Terms & Conditions at any time without prior notice.

2. Products & Availability

We strive to ensure all product descriptions, specifications, images, and prices displayed on our website are accurate.

However:

Product colors may vary slightly depending on your device’s display.
Product packaging may differ from images shown.
Availability of products is subject to stock.

We reserve the right to discontinue or modify any product without prior notice.

3. Pricing

All prices listed on Cullects are displayed in Pakistani Rupees (PKR) unless otherwise stated.

While we make every effort to maintain accurate pricing, errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel the order and issue a full refund if payment has already been received.

4. Orders

After placing an order, you’ll receive an order confirmation via email or SMS.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to:

Cancel any order
Refuse service
Limit quantities purchased
Request additional verification before processing an order

If your order is cancelled after payment has been made, a full refund will be issued.

5. Payments

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment confirmation or verification (where applicable).

Cullects does not store your complete payment card information.

6. Shipping & Delivery

Delivery times provided on our website are estimates only.

Unexpected delays caused by courier companies, weather conditions, public holidays, or circumstances beyond our control may occur.

For complete shipping details, please refer to our Shipping Policy.

7. Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy.

By placing an order, you agree to the conditions outlined in that policy.

8. Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted. Customers must follow our return procedure after delivery if eligible.

9. Intellectual Property

All content available on Cullects, including but not limited to:

Logos
Product descriptions
Images
Graphics
Website design
Text
Icons

is the property of Cullects or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

Use the website for unlawful activities.
Attempt unauthorized access to our systems.
Upload malicious software or harmful content.
Interfere with the security or functionality of the website.
Use automated tools to scrape or copy website content.

Violation of these terms may result in termination of access.

11. Limitation of Liability

Cullects shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Cullects is not responsible for the content, policies, or practices of any third-party websites.

Users access third-party websites at their own risk.

13. Privacy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Accuracy of Information

While we strive to keep all information accurate and up to date, we do not guarantee that every product description, specification, image, or price is completely free from errors.

We reserve the right to correct any inaccuracies without prior notice.

15. Force Majeure

Cullects shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Government restrictions
Strikes
Power outages
Internet failures
Courier disruptions
Pandemics

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.